"Empathy isn’t an emotion, it’s a choice. Being an empathetic leader is the difference between telling employees how to solve a problem and developing people who can craft solutions in their own way."
"One of the biggest ways to build and maintain trust as a leader is to be as clear and transparent as possible... share as much information as you can and be honest."
"When things feel uncertain or stressful, employees crave straightforward, transparent messaging from their bosses that goes beyond directives and plans."
"It’s also important to set realistic expectations...having realistic and clear expectations about job requirements, behavioral standards, workload sustainability."
Collection
[
|
...
]