Constance Noonan Hadley and her research team discovered that lonely workers experience lower productivity, higher healthcare costs, and a greater tendency to quit, showcasing the serious implications of workplace loneliness.
The research defines work loneliness as 'the distressful experience of having a higher desire for social connection than what is subjectively experienced while working,' highlighting the nuances of this often overlooked issue.
Despite receiving substantial in-person interaction, the loneliest workers reported minimal emotional connection, indicating that surface-level contact does not alleviate feelings of loneliness, questioning traditional expectations of workplace engagement.
Interestingly, there was no significant difference in loneliness among the employees based on their work settings—whether in office, hybrid, or remote—pointing to other underlying factors that contribute to these feelings.
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