Whether there was a playbook before the pandemic, you're kind of throwing it out the window because you have to reimage the art of the possible.
We've looked at what makes a leader in the context of all of the different emerging trends and changes in the external environment.
Experimentation also needs to come with collaboration. Relying on a community has never been more important, because alone, you don't have the answers.
Mastercard has integrated AI, analytics, and data into operations, launching Unlocked, an AI-driven talent marketplace for skill-building and career development.
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