Erin Wade transitioned from a law career to open Homeroom, an Oakland mac-and-cheese restaurant, where she implemented a strong employee-focused culture and achieved remarkable staff retention.
Wade’s approach to management included transparency with finances and metric creation by staff to improve happiness and success, which contributed to a thriving restaurant.
To address harassment, Wade and her female staff developed an anti-harassment Color Code of Conduct, emphasizing employee safety over traditional customer service norms.
At Homeroom, the average staff tenure is significantly higher than the national average, showcasing Wade’s commitment to building a dedicated team focused on connection.
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