A mental health nonprofit is under fire for using an AI chatbot as an "experiment" to provide support to people seeking counseling, and for experimenting with the technology on real people.
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Messages composed by AI (and supervised by humans) were rated significantly higher than those written by humans on their own (p < .001).
Response times went down 50%, to well under a minute [but] once people learned the messages were co-created by a machine, it didn't work.
Simulated empathy feels weird, empty.
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After the initial backlash, Morris posted updates to Twitter and told Motherboard, Users were in fact told the messages were co-written by humans and machines from the start.
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This was not stated clearly.
Users were in fact told the messages were co-written by humans and machines from the start.
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"This imposed no further risk to users, no deception, and we don't collect any personally identifiable information or protected health information (no email, phone number, ip, username, etc).
#people #information #understanding #application #collaboration #discrimination #accountability #good-reason #accountable #community-members
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