ChatGPT, a language model developed by OpenAI, has fast become one of the biggest buzzwords in retail.The model, launched as a prototype in November 2022, is the latest iteration of the AI technology promising to revolutionize ecommerce.But retailers remain cautious over its potential pitfalls, especially concerning direct interactions with customers.
#implications #customer-service #data-analysis #product-development #personalization #product-design #content-creation
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