UX designfromMedium1 month agoThe Psychology Of Trust In A World Where Products Keep Breaking PromisesProduct changes that alter users' established workflows often reduce trust and increase confusion, especially in complex B2B/SaaS environments.
Digital lifefromNielsen Norman Group2 months agoHow AI Is Changing Search BehaviorsGenerative AI is changing how users search for information, yet traditional search methods remain prevalent due to established habits.