#ux-redesign

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#automaticity #user-backlash #usability-testing #uiux-layers #design-strategy #usability #order-form
fromMedium
2 days ago

Why your brain rebels against redesigns - even good ones

When Sonos released its redesigned app in May 2024, the backlash was immediate and brutal. Users couldn't access basic features like volume control and alarms. Systems became unusable. The company's stock plummeted 25%. Eventually, the CEO was replaced, and lawsuits claimed over $5 million in damages from customers who'd lost functionality they'd paid for.
UX design
UX design
fromLogRocket Blog
4 months ago

How to decide how deep your UX redesign should go - LogRocket Blog

Selecting the appropriate UX redesign level across five layers balances cost, effort, and long-term usability to keep digital products competitive and up-to-date.
UX design
fromLogRocket Blog
4 months ago

How we turned a broken order form into a 95% ticket reduction - LogRocket Blog

A full redesign of the online order form grounded in customer feedback and UX principles reduced related support tickets by over 95%.
fromMedium
4 months ago

The Psychology Of Trust In A World Where Products Keep Breaking Promises

Have you ever been a part of a product launch that felt more like a daunting experience, rather than an exciting or thrilling one? The product launch where users got more confused and felt helpless? Where they could not even point out what was wrong, because the product team worked so heavily on improving the tech and the UX, that it actually changed the way they were used to working before.
UX design
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