Known for a focus on efficiency that sets it apart from other grocery stores, speedy checkouts and fast cashiers, a twice as nice return policy (where you get a refund and a replacement for select Aldi brand food items), and the infamous "aisle of shame" (with its unique assortment of goods at deep discounts), Aldi has a devoted following among its customers.
"There are hundreds of grocery store chains across the United States, but some of them are more beloved than others - and loyal customers will return to their favorites over and over again," USA Today wrote last week. To curate the list, an expert panel nominated chains and readers voted for the best ones in terms of value, selection, and service, according to USA Today.
Compiling a list of grocery chains with the worst customer service was, admittedly, not the easiest task. Chains are so widespread (not to mention the fact that consumers often find anything to complain about), nearly every chain out there will receive some complaints. However, the ones on this list seem to consistently get poor reviews on their customer service experience.