#food-delivery-apps

#food-delivery-apps

The poster then went on to make a series of claims about the exploitation of both workers and customers at the unnamed company. Delivery drivers, they said, were called "human assets" by project managers working to "squeeze another 0.4% of margin" out of them. They were ranked according to a "desperation score," and had their wages stolen by using "predictive modeling to dynamically lower the base pay." Customers were being scammed by the app's priority-delivery function, which was actually just a "psychological value-add."

A viral Reddit post purportedly from an employee of a "major food delivery app" may actually be an AI-generated hoax, The Verge reports. The post itself, and an image of an employee ID card the poster, u/trowaway_whistleblow, shared with The Verge, where both flagged as being likely AI-generated when run through online AI detectors and AI assistants like Gemini and Claude.

Digital nudging techniques are shaping consumer behavior in food delivery apps by using design decisions to influence choices and promote healthier, sustainable options.

The delivery workers are just doing the best they can to earn a living under conditions set by the app companies. Those companies bear the ultimate responsibility.