Travel Troubleshooter: Help! Iberia Airlines suspends a $4,005 ticket creditIberia Airlines should restore ticket credits promptly, especially in cases involving medical cancellations, and avoid long delays in customer service responses.
Travel Troubleshooter: Lack of staffing causes a missed flight and a mountain of feesAer Lingus' staffing issues at Edinburgh Airport led to multiple passengers missing their flights and facing challenges in seeking refunds.
Travel Troubleshooter: Help! Iberia Airlines suspends a $4,005 ticket creditIberia Airlines should restore ticket credits promptly, especially in cases involving medical cancellations, and avoid long delays in customer service responses.
Travel Troubleshooter: Lack of staffing causes a missed flight and a mountain of feesAer Lingus' staffing issues at Edinburgh Airport led to multiple passengers missing their flights and facing challenges in seeking refunds.
What to Know About the Department of Transportation's Rule That Lets You Cancel a Flight for FreeTravelers can cancel flights booked at least seven days in advance within 24 hours for a full refund, according to DOT regulations.
Help! My Flight to Tokyo Was Canceled, and All I Got Was a Lousy Mileage RefundJapan Airlines' cancellation led to significant costs for the passenger, highlighting issues with airline policies and obligations during flight cancellations.
A passenger was given an $11,780 fine after his bad behavior led to a flight being diverted and eventually canceledCriminal behavior on flights can lead to significant financial consequences for offenders.