"I woke up at 9 am on Saturday, January 3rd, thinking I'd start rushing around to get our family ready for our return flight to Colorado. My husband, Malcolm, and our two children, ages 8 and 4, have been in Camuy, Puerto Rico, visiting my family since December 12th and were due to leave today at 4 p.m. from San Juan."
"Groggy-eyed, I looked at my phone and saw I had an email from our airline - our flight had been canceled. My mother, with whom we are staying, turned on the news, and that's when we saw what had happened in Venezuela while we had still been sleeping. I genuinely thought it must all be a dream. This was our first time visiting my family."
"I immediately got on the phone to try transferring our flights to another day. The person I was on the phone with kept telling us the seats were disappearing as she went to click on them, because everyone is in the same boat as us. We're all stuck here because all flights have been canceled out of Puerto Rico, desperate to book"
Nilgen Velazco, 34, traveled from Colorado to Camuy, Puerto Rico, with her husband and two children and planned to return on January 3rd. On the morning of the scheduled flight she received an email that the flight had been canceled. News about unrest in Venezuela emerged while the family was still sleeping. The family faced prior booking difficulties due to a government shutdown and had not anticipated further travel disruption. Nilgen rebooked seats for six days later, reporting widespread cancellations out of Puerto Rico, disappearing seats, and significant impact on the family.
Read at Business Insider
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