Cutting in line? American Airlines' new boarding tech might stop you at now over 100 airports
American Airlines is using new technology to prevent line cutting at boarding gates in over 100 U.S. airports.
Briton, 18, facing 20 year Dubai jail sentence over holiday romance with 17-year-old
A British teen faces severe legal consequences in Dubai for a romance that is legal in the UK, reflecting cultural and legal variances.
NYC man wants Air France to pony up $600K for his delayed flights to brother's funeral: suit
Nicholas Owoyemi is suing Air France for $600,000 due to alleged delays, lost baggage, and emotional distress stemming from a trip to his brother's funeral.
Help! Budget Charged Us $450 to Clean Our Rental Car. Can They Do That?
Budget's initial cleaning fee for excessive dirt was unwarranted; a full refund was later offered due to its disproportionate nature.
A partially deaf passenger is suing Frontier for discrimination, claiming he and his wife were barred from a flight and not given a reason
A partially deaf passenger alleges discrimination by Frontier Airlines after being blocked from boarding due to communication barriers with a gate attendant.
Travel Troubleshooter: Lack of staffing causes a missed flight and a mountain of fees
Aer Lingus' staffing issues at Edinburgh Airport led to multiple passengers missing their flights and facing challenges in seeking refunds.
Travel Troubleshooter: Windstar promised an all-inclusive package. Now it's refusing!
Windstar should honor promised incentives or refund the deposit as per their terms.
Travel Troubleshooter: A flight confirmation from Frontier Airlines never arrives
Frontier Airlines failed to provide adequate confirmation and customer service for a booked flight, leaving the passenger frustrated and seeking a refund.
BA ruined a 13,000 trip to St Lucia for my grieving daughters
The family holiday intended for healing turned sour due to poor service and accommodation issues, revealing flaws in customer care at British Airways.
Help! Budget Charged Us $450 to Clean Our Rental Car. Can They Do That?
Budget's initial cleaning fee for excessive dirt was unwarranted; a full refund was later offered due to its disproportionate nature.
A partially deaf passenger is suing Frontier for discrimination, claiming he and his wife were barred from a flight and not given a reason
A partially deaf passenger alleges discrimination by Frontier Airlines after being blocked from boarding due to communication barriers with a gate attendant.
Travel Troubleshooter: Lack of staffing causes a missed flight and a mountain of fees
Aer Lingus' staffing issues at Edinburgh Airport led to multiple passengers missing their flights and facing challenges in seeking refunds.
Travel Troubleshooter: Windstar promised an all-inclusive package. Now it's refusing!
Windstar should honor promised incentives or refund the deposit as per their terms.
Travel Troubleshooter: A flight confirmation from Frontier Airlines never arrives
Frontier Airlines failed to provide adequate confirmation and customer service for a booked flight, leaving the passenger frustrated and seeking a refund.
BA ruined a 13,000 trip to St Lucia for my grieving daughters
The family holiday intended for healing turned sour due to poor service and accommodation issues, revealing flaws in customer care at British Airways.
Help! My Flight to Tokyo Was Canceled, and All I Got Was a Lousy Mileage Refund
Japan Airlines' cancellation led to significant costs for the passenger, highlighting issues with airline policies and obligations during flight cancellations.
A woman says she was wrongfully put on American Airlines' no-fly list. She cold-emailed the CEO to resolve it.
Erin Wright successfully challenged her ban from American Airlines, which she argued was based on mistaken claims about her behavior.
Help! My Flight to Tokyo Was Canceled, and All I Got Was a Lousy Mileage Refund
Japan Airlines' cancellation led to significant costs for the passenger, highlighting issues with airline policies and obligations during flight cancellations.
A woman says she was wrongfully put on American Airlines' no-fly list. She cold-emailed the CEO to resolve it.
Erin Wright successfully challenged her ban from American Airlines, which she argued was based on mistaken claims about her behavior.
I flew 33 hours to Vietnam but was denied entry because of a common travel mistake that I'll never make again
Traveling can have unforeseen challenges, such as mismatched names causing entry denials.
Wheelchair user prevented from boarding Eurostar
Disability rights activist Sam Jennings faced systemic barriers while trying to board Eurostar, illustrating accessibility issues for disabled travelers.
Travel Troubleshooter: Expedia offers credit for British Airways, but the airline denies it
Expedia should honor the ticket credit regardless of British Airways' no-show claim.
SFO tracks traveler confusion following OAK name change
Increased passenger confusion between San Francisco International Airport and Oakland International Airport due to a name change at Oakland.
This NYC-area airport leads the nation in complaints
Newark Liberty International Airport leads the nation in TSA complaints, indicating potential issues with security processes and traveler experiences.
Man's travel nightmare after being denied entry to UK with Irish passport