Cutting in line? American Airlines' new boarding tech might stop you at now over 100 airportsAmerican Airlines is using new technology to prevent line cutting at boarding gates in over 100 U.S. airports.
Passengers end up in Texas instead of Tokyo after spending about 12 hours in the air on diverted flightAmerican Airlines Flight 167 was diverted to Texas from Tokyo due to a maintenance issue, resulting in a 12-hour journey.
American Airlines flight from hell forced to turn around 12 hours into trip to TokyoThe American Airlines flight to Tokyo was diverted back to Dallas due to a mechanical issue after 12 hours in the air.
Travel Troubleshooter: American Airlines cancels passenger's entire ticket by accidentAmerican Airlines mistakenly canceled a customer's flight and shouldn't have delayed refunding the extra cost incurred for a new ticket.
American Airlines banned a lesbian for having sex with a man on a plane. She's confused, too (exclusive)A TikTok user, Erin Wright, was shocked to discover she had been permanently banned from flying with American Airlines without any explanation.
Cutting in line? American Airlines' new boarding tech might stop you at now over 100 airportsAmerican Airlines is using new technology to prevent line cutting at boarding gates in over 100 U.S. airports.
Passengers end up in Texas instead of Tokyo after spending about 12 hours in the air on diverted flightAmerican Airlines Flight 167 was diverted to Texas from Tokyo due to a maintenance issue, resulting in a 12-hour journey.
American Airlines flight from hell forced to turn around 12 hours into trip to TokyoThe American Airlines flight to Tokyo was diverted back to Dallas due to a mechanical issue after 12 hours in the air.
Travel Troubleshooter: American Airlines cancels passenger's entire ticket by accidentAmerican Airlines mistakenly canceled a customer's flight and shouldn't have delayed refunding the extra cost incurred for a new ticket.
American Airlines banned a lesbian for having sex with a man on a plane. She's confused, too (exclusive)A TikTok user, Erin Wright, was shocked to discover she had been permanently banned from flying with American Airlines without any explanation.
Robert Kraft responds to 'eye-opening' NFLPA report card criticism from playersThe Patriots received poor grades on player conditions, ranking second-to-last in the NFLPA's report.Major issues highlighted include team travel and training facility conditions, demanding urgent improvements.
Green card holders, travelers caught in Trump's immigration crackdownIncreased enforcement by U.S. Customs and Border Protection complicates travel for lawful residents, even with valid documents.
Woman stranded in Brazil as airline refused to board her on UK flight with eVisa'The transition from physical immigration documents to digital eVisas is causing confusion and problems for travelers, highlighting a critical gap in awareness among airline staff.
Green card holders, travelers caught in Trump's immigration crackdownIncreased enforcement by U.S. Customs and Border Protection complicates travel for lawful residents, even with valid documents.
Woman stranded in Brazil as airline refused to board her on UK flight with eVisa'The transition from physical immigration documents to digital eVisas is causing confusion and problems for travelers, highlighting a critical gap in awareness among airline staff.
Inside Italy: How bad are Italy's taxi shortages and will things ever improve?Taxi shortages in Italian cities lead to long queues and extended waiting times for passengers.
United Airlines is apologizing to a mother who accused the crew of trying to make her take off her 2-year-old son's ventilatorUnited Airlines crew allegedly demanded a child remove his ventilator mid-flight, leading to public humiliation for the mother.
L.A.-China flight diverted, delayed for hours after pilot forgets passportA United Airlines pilot's lack of a passport caused a flight diversion and significant delay, impacting 257 passengers.
United Airlines is apologizing to a mother who accused the crew of trying to make her take off her 2-year-old son's ventilatorUnited Airlines crew allegedly demanded a child remove his ventilator mid-flight, leading to public humiliation for the mother.
L.A.-China flight diverted, delayed for hours after pilot forgets passportA United Airlines pilot's lack of a passport caused a flight diversion and significant delay, impacting 257 passengers.
North Carolina family devastated after Royal Caribbean cruise line wrongfully says teen can't boardA family's long-awaited cruise ended in heartbreak when they were denied boarding due to a minor's student ID issue.
Heathrow Airport: Thousands of Irish passengers hit by cancellation chaos expected to continue for days; counter-terror police take over probePassengers at Dublin Airport faced disruptions and had to find alternative travel arrangements to the UK, including rerouting through Paris.Ryanair provided extra flights to accommodate increasing demand due to travel issues at Heathrow.
Safety concerns raised after Air Canada had no record these passengers were on its flights | CBC NewsSiok Har Lim's return flight was cancelled by Air Canada due to a 'no-show' misunderstanding, resulting in unexpected costs and distress for an inexperienced traveler.
Help! Budget Charged Us $450 to Clean Our Rental Car. Can They Do That?Budget's initial cleaning fee for excessive dirt was unwarranted; a full refund was later offered due to its disproportionate nature.
Help! Our Paris Rental Apartment Was Robbed and Airbnb Won't Compensate Us.Airbnb failed to compensate for a robbery incident despite advertised insurance coverage, causing frustration for the traveler.
A partially deaf passenger is suing Frontier for discrimination, claiming he and his wife were barred from a flight and not given a reasonA partially deaf passenger alleges discrimination by Frontier Airlines after being blocked from boarding due to communication barriers with a gate attendant.
Travel Troubleshooter: Lack of staffing causes a missed flight and a mountain of feesAer Lingus' staffing issues at Edinburgh Airport led to multiple passengers missing their flights and facing challenges in seeking refunds.
Travel Troubleshooter: Virgin Atlantic canceled my flight. Why won't they refund my Chase points?Virgin Atlantic failed to provide adequate support after a flight cancellation, disrupting travel plans and resulting in a potential refund issue.
Safety concerns raised after Air Canada had no record these passengers were on its flights | CBC NewsSiok Har Lim's return flight was cancelled by Air Canada due to a 'no-show' misunderstanding, resulting in unexpected costs and distress for an inexperienced traveler.
Help! Budget Charged Us $450 to Clean Our Rental Car. Can They Do That?Budget's initial cleaning fee for excessive dirt was unwarranted; a full refund was later offered due to its disproportionate nature.
Help! Our Paris Rental Apartment Was Robbed and Airbnb Won't Compensate Us.Airbnb failed to compensate for a robbery incident despite advertised insurance coverage, causing frustration for the traveler.
A partially deaf passenger is suing Frontier for discrimination, claiming he and his wife were barred from a flight and not given a reasonA partially deaf passenger alleges discrimination by Frontier Airlines after being blocked from boarding due to communication barriers with a gate attendant.
Travel Troubleshooter: Lack of staffing causes a missed flight and a mountain of feesAer Lingus' staffing issues at Edinburgh Airport led to multiple passengers missing their flights and facing challenges in seeking refunds.
Travel Troubleshooter: Virgin Atlantic canceled my flight. Why won't they refund my Chase points?Virgin Atlantic failed to provide adequate support after a flight cancellation, disrupting travel plans and resulting in a potential refund issue.
ETA application glitch bars entry to UK for some British dual-nationalsA technical glitch in the UK's new ETA visa-waiver system is hindering entry for some British dual nationals.
Problem Solved: StubHub couldn't deliver my Rod Stewart tickets. Am I owed any compensation?StubHub refunded the ticket price but isn't liable for additional expenses incurred.Despite StubHub's refund, the customer's trip was ruined due to ticket delivery issues.
Sunwing stranded couple for 5 days after vacation, charged them $50 flight change fee to fly home | CBC NewsSunwing faced backlash from passengers due to multiple flight cancellations and delays, prompting calls for accountability.
Travel Troubleshooter: There's another guest in our vacation rental!Vrbo failed to provide a refund for a rental service failure.
Travel Troubleshooter: Passenger pays extra for early flight but gets a later one insteadNorwegian Airlines failed to compensate for flight changes that led to missed appointments and unnecessary extra charges.
Travel Troubleshooter: Lufthansa messes up flight, offers unsatisfactory refundLufthansa's cancellation and rescheduling policies can lead to significant dissatisfaction and confusion for travelers.
Travel Troubleshooter: Passenger pays extra for early flight but gets a later one insteadNorwegian Airlines failed to compensate for flight changes that led to missed appointments and unnecessary extra charges.
Travel Troubleshooter: Lufthansa messes up flight, offers unsatisfactory refundLufthansa's cancellation and rescheduling policies can lead to significant dissatisfaction and confusion for travelers.
Airlines are finally embracing Apple's air tags-which means lost luggage could be a thing of the pastApple's partnership with airlines allows for better tracking of lost luggage using AirTags, improving travel efficiency for users.
I'm a smart, capable person and I still got scammed while traveling. Here's how I got tricked.Desperation during stress can make individuals vulnerable to scams, even those who consider themselves skeptical and experienced.
SFO passengers stranded for nearly 2 days due to departure accidentPassengers faced a nearly two-day layover at San Francisco after their flight to Paris was delayed due to an aircraft accident.Communication issues regarding the flight's status caused frustration among passengers.
Passengers Say Turkish Airlines Flights Have BedbugsPassengers on Turkish Airlines flights have reported multiple encounters with bedbugs, raising concerns about sanitation and airline response.
This NYC-area airport leads the nation in complaintsNewark Liberty International Airport leads the nation in TSA complaints, indicating potential issues with security processes and traveler experiences.
SFO passengers stranded for nearly 2 days due to departure accidentPassengers faced a nearly two-day layover at San Francisco after their flight to Paris was delayed due to an aircraft accident.Communication issues regarding the flight's status caused frustration among passengers.
Passengers Say Turkish Airlines Flights Have BedbugsPassengers on Turkish Airlines flights have reported multiple encounters with bedbugs, raising concerns about sanitation and airline response.
This NYC-area airport leads the nation in complaintsNewark Liberty International Airport leads the nation in TSA complaints, indicating potential issues with security processes and traveler experiences.
Spencer Carbery on Capitals' disappointing 3-2 loss to Blackhawks: 'We had nothing'The Capitals suffered a disappointing loss to the Blackhawks after a disruptive travel schedule, highlighting their struggle to maintain performance under pressure.
Luggage chaos at Europe's busiest airport grew so bad that some airline crews were reportedly told not to check bagsBritish Airways is facing baggage disruptions due to a fault in the baggage system at London Heathrow.
Travel Troubleshooter: Expedia offers credit for British Airways, but the airline denies itExpedia should honor the ticket credit regardless of British Airways' no-show claim.
Luggage chaos at Europe's busiest airport grew so bad that some airline crews were reportedly told not to check bagsBritish Airways is facing baggage disruptions due to a fault in the baggage system at London Heathrow.
Travel Troubleshooter: Expedia offers credit for British Airways, but the airline denies itExpedia should honor the ticket credit regardless of British Airways' no-show claim.
Jet2 holidaymakers fume as bed bug infestation 'followed' them homeA Lanzarote vacation turned disastrous for Manuela Johnson and her husband when they discovered bed bug bites during their stay.
Briton, 18, facing 20 year Dubai jail sentence over holiday romance with 17-year-oldA British teen faces severe legal consequences in Dubai for a romance that is legal in the UK, reflecting cultural and legal variances.
NYC man wants Air France to pony up $600K for his delayed flights to brother's funeral: suitNicholas Owoyemi is suing Air France for $600,000 due to alleged delays, lost baggage, and emotional distress stemming from a trip to his brother's funeral.
Help! My Flight to Tokyo Was Canceled, and All I Got Was a Lousy Mileage RefundJapan Airlines' cancellation led to significant costs for the passenger, highlighting issues with airline policies and obligations during flight cancellations.
A woman says she was wrongfully put on American Airlines' no-fly list. She cold-emailed the CEO to resolve it.Erin Wright successfully challenged her ban from American Airlines, which she argued was based on mistaken claims about her behavior.
Help! My Flight to Tokyo Was Canceled, and All I Got Was a Lousy Mileage RefundJapan Airlines' cancellation led to significant costs for the passenger, highlighting issues with airline policies and obligations during flight cancellations.
A woman says she was wrongfully put on American Airlines' no-fly list. She cold-emailed the CEO to resolve it.Erin Wright successfully challenged her ban from American Airlines, which she argued was based on mistaken claims about her behavior.
I flew 33 hours to Vietnam but was denied entry because of a common travel mistake that I'll never make againTraveling can have unforeseen challenges, such as mismatched names causing entry denials.
Wheelchair user prevented from boarding EurostarDisability rights activist Sam Jennings faced systemic barriers while trying to board Eurostar, illustrating accessibility issues for disabled travelers.
SFO tracks traveler confusion following OAK name changeIncreased passenger confusion between San Francisco International Airport and Oakland International Airport due to a name change at Oakland.