#customer-communication

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E-Commerce
fromBusiness Matters
5 days ago

The Role of Automation in Streamlining Customer Communication

Customer communication automation uses technology to enhance interactions across various channels without needing real-time human involvement.
fromTESLARATI
1 week ago

Tesla Model Y L specs surface in China's recent MIIT filing

Tesla aims to improve service efficiency and customer communication through a pilot program sharing local leader contacts at Service Centers.
fromSocial Media Today
1 month ago

Meta Announces New Messaging Ad Options

Now, businesses of all sizes can use the same creative, setup flows and budgets in one central place. Once onboarded, businesses can upload their subscriber list and either manually select marketing messages as an additional placement, or use Advantage+, and our AI systems will then optimize budgets across placements to maximize performance.
E-Commerce
DevOps
fromTheregister
1 month ago

Google caused outage by ignoring its quality protections

Google Cloud experienced a significant outage due to an untested code change in its Service Control feature, impacting customer access.
Marketing tech
fromMarTech
3 months ago

Winning customer loyalty starts with straight talk about tariffs | MarTech

Brands must pivot communication strategies again due to new economic challenges, prioritizing customer reassurance alongside transparent messaging.
UK news
fromwww.independent.co.uk
3 months ago

Tesco apologise after wrongly sending 100 in Clubcard points to shoppers

The Independent highlights the importance of quality journalism accessible to everyone without paywalls.
Tesco mistakenly communicated a promotional Clubcard points offer, leading to customer confusion and an apology.
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