#customer-service-automation

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Forbes
2 weeks ago
Artificial intelligence

Council Post: AI As A Growth Engine: 7 Ways Small Businesses Can Use AI To Scale

Small businesses can benefit from utilizing AI for customer service, marketing, inventory management, and business operations. [ more ]
TNW | Fintech-Ecommerce
2 months ago
Artificial intelligence

Klarna deepens automation fears with claim AI assistant does work of 700 people

Klara's AI assistant equivalent to 700 full-time agents
AI assistant handling two-thirds of customer service chats [ more ]
Bloomberg
3 months ago
Privacy technologies

Bloomberg

AI chatbot technology is being used by companies to automate customer service interactions
Chatbots can provide personalized and efficient customer service, leading to improved customer satisfaction and loyalty [ more ]
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