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Miscellaneous
fromIrish Independent
1 week ago

Sky to refund Irish broadband customers it overcharged for more than a year

Sky Ireland overcharged under 1% of customers (average €50) due to missed contract-change notifications; it will credit accounts and implement price rises from January 2026.
fromIrish Independent
1 month ago

Eir ordered to stop 50 broadband promotion

The regulator has imposed "urgent interim measures" on Eircom to halt the offer, which has been available since last Monday. Eircom has been told to stop registrations for the promotion on its website, stop delivery of any leaflets with information about it and other marketing activities, and ensure all its agents stop promoting it as well. People who have already registered for the promotion this week can still receive the €50 gift card, however.
Miscellaneous
Miscellaneous
fromIndependent
2 months ago

Ireland's scam text blocking plan deferred as regulator tries to fix technical issues

Telecoms regulator is delaying implementation of an SMS blocking mechanism because the anti-fraud system is not fully functional and may block legitimate messages.
#scam-texts
fromIndependent
4 months ago
Miscellaneous

Nationwide anti-fraud SMS system still labelling genuine texts as 'likely scam' as regulator again "apologises for inconvenience"

fromIndependent
4 months ago
Privacy professionals

New anti-fraud system is labelling hospital texts and other legitimate messages as 'likely scam'

fromIndependent
4 months ago
Miscellaneous

Nationwide anti-fraud SMS system still labelling genuine texts as 'likely scam' as regulator again "apologises for inconvenience"

fromIndependent
4 months ago
Privacy professionals

New anti-fraud system is labelling hospital texts and other legitimate messages as 'likely scam'

more#scam-texts
fromIndependent
4 months ago

National crackdown on scam texts begins with unregistered company SMS messages labelled as 'likely scam' by Irish mobile operators

Comreg has launched a nationwide initiative targeting SMS scams, which involve fraudsters using the names of well-known brands to deceive people.
Canada news
#sky
fromIrish Independent
5 months ago
UK news

Sky argues customers don't have to be told contracts are renewing

Sky may be in violation of EU regulations regarding consumer contract transparency.
Comreg seeks to ensure consumer rights about contract termination and pricing.
Sky argues its contracts are not subject to the same regulations as fixed-term agreements.
fromIrish Independent
5 months ago
EU data protection

Regulator takes proceedings against Sky Ireland

ComReg is taking legal action against Sky to ensure proper notification of contract renewals to customers.
more#sky
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