The Irish telecom regulator ComReg has launched a nationwide system to combat scam texts, which costs €115 million annually in fraud. The system allows companies to register their branded texts, preventing them from being marked as 'likely scam'. However, many legitimate businesses are facing issues where their texts are mistakenly labeled. This malfunction has been attributed to other telecom firms, while the largest mobile operators claim their systems are functioning correctly. As a result, consumers are now faced with confusion regarding authentic communications being categorized as scams.
The new anti-scam text system initiated by ComReg aims to reduce fraudulent text messages, but is currently mislabeling legitimate texts as 'likely scam'.
Some companies fail to register for the scam prevention system, while others are mistakenly labeled, causing confusion among consumers receiving legitimate texts.
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