Ellijay Telephone Company Deploys Outage Management SystemETC launches GOCare OutageIQ to optimize communication and response during network outages, enhancing customer experience and reducing operational costs.
CDG and GOCare Partner for CX Solutions for Broadband ProvidersGOCare and CDG partner to enhance customer experience for broadband service providers.
Ellijay Telephone Company Deploys Outage Management SystemETC launches GOCare OutageIQ to optimize communication and response during network outages, enhancing customer experience and reducing operational costs.
CDG and GOCare Partner for CX Solutions for Broadband ProvidersGOCare and CDG partner to enhance customer experience for broadband service providers.
Paraguay's Broadband Providers Continue to Struggle to Attain Best Practices at Protecting Users' DataBroadband providers in Paraguay need to improve transparency and due process in handling user data to enhance privacy rights.
Salt Typhoon Cyberattack Targets U.S. Broadband Service ProvidersA new cyberattack, Salt Typhoon, targets U.S. broadband providers, linked to China, focusing on intelligence gathering and system control.