""AI is most powerful when embedded within real operational systems and subscriber interactions," Scott Alcott, CEO of Innovative Systems, said in a prepared statement. "Partnering with Actifai enables us to help providers take action faster, improve outcomes, and automate more of the work that drives their business.""
"The combination of the two solutions will help quicken AI-driven decision-making and workflow automation within providers' existing platforms, allowing teams to foresee issues and resolve problems without system replacement."
Innovative Systems will acquire Actifai, an AI platform for broadband service providers. The collaboration aims to provide AI workflows while maintaining legacy systems. Both companies will operate separately for now, allowing customers to continue with existing solutions. Innovative Systems' eLation platform will integrate with Actifai's AI engine to improve sales, retention, and support. The combination is expected to enhance decision-making and workflow automation, enabling teams to address issues proactively. Scott Alcott emphasized the importance of embedding AI in operational systems for better outcomes.
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