Tobacco company Reynolds American exemplifies a cautious approach towards generative AI, focusing on limited testing in data analysis rather than high-risk finance or customer roles. Chief Information Officer Aaron Gwinner emphasizes the need for establishing foundational basics before diving into extensive AI projects.
According to U.S. Census Bureau data, a mere 5.4% of businesses utilize AI in their operations, highlighting a prevalent sense of caution among companies. Sectors like information services and larger enterprises display higher AI usage rates, emphasizing varying adoption levels across industries.
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