Karwoski emphasizes the significant role every employee plays in owning the voice of the customer, fostering resilience and empathy throughout the organization.
He discusses the value of listening to customers and being authentic in communication, which helps build trust and loyalty over time.
John highlights his experience across various sectors and memories of engaging with high-profile clients, underscoring the fast-paced nature of startup environments.
In his current capacities, he focuses on scalability and cost efficiency at Andr3w AI, showcasing the potential of AI in transforming organizational operations.
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