Leader Spotlight: Making the customer feel like a regular, with Judy Yao - LogRocket Blog
Briefly

At Wulf's Fish, we aim to create a digital experience that makes customers feel like they're regulars, fostering connection similar to a physical store.
We leverage new technologies to provide personalized experiences, educating our customers through images, recipes, and stories to enhance their interaction with our seafood.
The pivot to direct-to-consumer during COVID allowed us to re-engage customers from our past retail shop, expanding our reach beyond New England and into new markets.
Our history dates back to 1926, but as consumer shopping habits changed, we adjusted our model, leading to significant growth in our ecommerce business.
Read at LogRocket Blog
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