Engaging users through a mix of in-app stories, push notifications, emails, and SMS ensures that you're always in touch, no matter where they are.
Smart brands are using personalization in push notifications to make these messages feel crafted just for their customers, enhancing user engagement.
Despite the perception of being old-fashioned, email remains crucial for keeping users updated on deals or order updates, playing a key role in engagement.
Having a multi-channel engagement strategy can significantly increase user retention by keeping brands top of mind and fostering personal connections.
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