A recent survey reveals that 65% of U.S. hotels are struggling with staffing shortages, averaging six to seven open positions per hotel. Housekeeping roles are most affected, with 38% of hotels reporting vacancies, followed by 26% in front desk positions. However, the situation is improving; only 9% of hotels reported being severely understaffed, down from 13% the previous year. In response to these challenges, many hotels are increasing salaries and offering flexible schedules. Experts highlight the importance of career advancement opportunities in attracting and retaining talent.
"While wage increases and other efforts by hoteliers are positive steps, we must prioritize career mobility and create clear paths for advancement to truly attract and retain the workforce we need."
"According to a statement from the AHLA, 65% of the hotels surveyed said that they were experiencing 'shortages' in staffing, with an average of six to seven jobs currently open at each of the hotels."
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