Joseph Loria emphasizes that his age and years of experience are not liabilities, but rather significant assets in the startup ecosystem. At 61, he is determined to leverage his knowledge to benefit himself and others. This perspective stands in sharp contrast to the common notion that being 'too old' is a disadvantage in the fast-paced world of startups.
Economist Nich Tremper notes that many older entrepreneurs are drawn to the professional services industry because they have spent their careers in this sector. Their familiarity and expertise allow them to build startups aligned with their professional experiences, highlighting a trend of mid-career professionals starting businesses that reflect their long-held skills.
Loria founded RetentionCX not just as a business, but as a culmination of his extensive career in customer experience. He reflects on the satisfaction of becoming his own boss and shaping his business direction, emphasizing how his journey has been an evolution towards embracing entrepreneurship as a means of applying his lifelong learning.
Despite the challenges he faced when laid off, Loria's decision to start RetentionCX underscores a growing trend where older individuals are not retreating from the workforce but are instead revitalizing their careers through entrepreneurship, demonstrating resilience and an ability to adapt in changing job markets.
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