What Spotify has learned from its 'work from anywhere' policy

Katarina Berg, the chief human resources officer at Spotify, highlighted that the company's flexible work policy wasn't solely a pandemic response; it was also built on years of discussions about work culture. This reflects a recognition that as organizations evolve, work arrangements must adapt. "As soon as you're on more than two floors, [or] don't fit in one office, [or] are in more than one country, you are actually distributed," she explains, pointing out the need for a distributed-first model is now essential in their global context.

Berg emphasizes that flexibility has been a long-standing priority for Spotify, dating back to before the pandemic. Employee engagement surveys indicated a strong desire for flexible arrangements among their workforce. "We have very talented people internally that we look to retain and keep and grow with Spotify," she says.Recognition of the need for flexibility was vital not only for employee satisfaction but also for competing for new talent in a changing job market.

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