The article discusses the growing need for leaders to effectively address and manage the emotional responses of their employees, particularly during crises. It emphasizes that being supportive does not necessarily require formal training in emotional intelligence. The shift in societal attitudes around mental health has necessitated this change in workplace leadership, as personal issues can significantly affect productivity and workplace dynamics. The article points out that leaders can provide valuable support similar to trained counselors, especially in instances of grief and trauma.
Increasingly, leaders are being challenged to manage the emotional responses of their employees.
Being present for employees during times of crisis does not require training in emotional intelligence.
Both a generational shift in attitudes towards mental health and wellness, and the realization that personal problems often show up at work and impact a company's bottom line.
Leaders can have as much impact on their employees during times of crisis as trained counselors.
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