The article highlights a significant talent shortage among frontline, deskless workers, who represent 80% of the global workforce. Traditional training methods often fail to address their needs, leading to high turnover rates. A SHRM study reveals that HR professionals view employee engagement and retention as critical challenges, with 79% citing learning and development for deskless teams as the greatest issue. This indicates a disconnect between training and business outcomes, as companies struggle to implement effective training programs. Investing in the recruitment and ramping process of these workers is crucial for enhancing retention and maximizing workforce potential.
Recruiting, onboarding, and retaining deskless workers is crucial, yet companies often struggle with effective strategies due to the unique challenges posed by this workforce.
HR professionals identify employee engagement, retention, and recruitment as top challenges for deskless workers, with 79% stating learning and development as critical talent issues.
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