fromBig Think
12 hours agoThe frontline manager effect: Why some teams thrive while others burn out
In tough economic times, employee experience tends to take a backseat to productivity. Companies slip into old habits, reducing workforce investments and pushing people to "do more with less." After all, employees should just be grateful to have jobs, right? People end up tolerating less-than-great environments to keep their paychecks. It's an unfortunate cycle that keeps repeating. The deskless perspective This cycle plays out differently on the frontline. Turnover is a constant reality-in good times and bad-in industries like retail, food service, healthcare, and hospitality.
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