If an employee feels slighted or undervalued because of the way a co-worker or manager interacts with them, you have a problem.
Uncivil behavior is never entertaining in the workplace. Whether co-workers are being deliberately rude or just plain mean, the behavior destroys productivity.
Managers who look at their phone during one-on-one meetings are being rude and are silently telling their employees they don't matter.
Left unchecked by managers, uncivil behavior drives turnover and brings productivity to a standstill.
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