A 2023 Gallup study reveals only 21% of U.S. employees strongly trust their leaders, leading to disengagement and increased turnover. To rebuild trust, leaders must focus on their own trustworthiness rather than merely trying to 'build trust.' According to Ludmila Praslova, akin to fostering genuine friendships, trust is earned through experience and supportive behavior. Leaders are encouraged to engage honestly with weaknesses and invite feedback, addressing four key elements that comprise trust: competence, reliability, sincerity, and care, creating a strategic approach toward enhancing workplace relationships.
There are four elements that comprise trust: competence, reliability, sincerity, and care.
Instead of talking about and attempting to 'build trust'... leaders should concentrate on building trustworthiness.
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