The article discusses how zero-sum thinking in organizations leads to distrust and disengagement among employees. This mindset causes individuals to view interactions as competitive rather than cooperative, undermining teamwork and morale. The concept of The Cooperation Code is introduced, which emphasizes the importance of psychological safety in fostering loyalty and performance. By shifting away from a win-or-lose mentality, organizations can build trust, encourage cooperation, and ultimately improve retention and engagement among their teams.
When someone on your team drops the ball or lets you down, the natural response is to pull back: reduce trust, tighten control, or quietly keep score.
Zero-sum thinking at work fuels distrust and disengagement, breeding defensiveness instead of cooperation, which ultimately undermines teamwork and morale.
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