In her book 'Badly Behaved People', Zena Everett examines workplace dynamics through the example of Kevin, a competent manager whose emotional outbursts create tension in his team. Initial defensiveness gives way to self-awareness when Everett illustrates the broader implications of his behavior, particularly how it may affect his team and family. She emphasizes the necessity of fostering open communication and understanding the roots of difficult behaviors to facilitate improvement, showcasing that even good leaders may overlook their influence on the workplace atmosphere.
Understanding the root causes behind such behavior is often the key to helping them improve. This insight highlights the importance of context in addressing workplace challenges.
Kevin’s public displays of temper were inconsistent with the company’s brand and culture, raising concerns that even competent leaders can have blind spots in their behavior.
#workplace-behavior #emotional-intelligence #leadership #conflict-resolution #professional-development
Collection
[
|
...
]