During an Employment Tribunal case, it was determined that consistent contact, even if not intended to harass, can create a hostile environment for an employee with a disability.
The tribunal ruled that Ms Toure's case of unexpected correspondence, including birthday wishes, constituted disability-related harassment, highlighting that even well-meaning actions can lead to distress.
Despite good intentions, employers must be cautious of how often they contact employees who have expressed a desire for minimal communication, as it could lead to legal issues.
The case underlines the importance of respecting employee boundaries, especially when health or disability issues are involved, to avoid creating a hostile work atmosphere.
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