Campaigners are arguing that ride-hailing and delivery services should disclose driver workload data to address exploitation and reduce carbon emissions. Analyzing Uber's current practices, Worker Info Exchange found potential wage losses exceeding 1.2 billion due to poor compensation models. They further highlighted that 40% of the miles driven by drivers occur before picking up passengers, which signifies inefficiencies in the business model that disproportionately affect low-income workers.
Worker Info Exchange's report indicates that drivers, particularly for services like Uber and Deliveroo, experience significant wage losses, estimated at 1.29 billion across the sector for 2023, if accounted fairly for unpaid driving time and associated operational costs. The ability of these companies to exploit a surplus of drivers creates an environment where many workers struggle with in-work poverty. The report calls for accountability through mandatory mileage monitoring.
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