The era of buying influence is over: community is the new currency for brands
Briefly

Jill Smith, CEO of Iris Americas, argues that brands must shift their focus from traditional advertising strategies to community engagement, encapsulated in the '3Rs': reach, role, and relevance. With consumer attention waning and media costs surging, brands can no longer buy influence through conventional advertisements. Instead, they need to become a part of engaged communities that share values and create organic advocacy. The success of community-driven strategies is evident, as shown by sell-out sessions at SXSW, reflecting marketers' drive to authentically connect with consumers through cultural participation.
Today’s consumers expect more than just a brand with a voice; they want a brand that actively participates in their world.
The brands winning today aren’t just broadcasting messages - they’re embedding themselves in real, engaged groups of people who share rituals, values, and culture.
In the past, brands paid for reach, but as 79% of consumers barely notice advertising, the focus needs to shift to community engagement.
At SXSW, Iris's community-driven brand growth session sold out twice, indicating marketers' eagerness to embed their brands in culture rather than just advertise.
Read at The Drum
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