Mark Cronin explained in an interview that John's Crazy Socks started when John was looking for options post-high school, saying, 'John could not find anything that excited him. This is an unfortunate reality that there are just not enough good options for people with different abilities.' This sentiment reflects the ongoing challenge faced by individuals with disabilities seeking meaningful employment and fulfillment.
'Thank you to our customers,' Cronin said. 'Thank you so much for helping my company.' This gratitude emphasizes the strong relationship John's Crazy Socks fosters with its customers, where each purchase contributes to a larger mission of spreading joy and awareness.
John's Crazy Socks began with a mission of 'spreading happiness,' and this is evident through their unique offerings—from holiday-themed designs to those raising awareness for Down syndrome and autism. The company also gives back, donating nearly $800,000 to charities, showcasing its commitment not just to profits, but to community impact.
Cronin handwrites a thank-you note and includes two free pieces of candy with every order, which adds a personal touch to the shopping experience. In the early days, he would even hand-deliver orders, highlighting the company's dedication to customer service and personal connections.
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