"It's one of the most under-publicized policies of some of the biggest U.S. retailers: sometimes they give customers full refunds and let them keep unwanted items too."
"Companies such as Amazon, Walmart and Target have decided some items are not worth the cost or hassle of getting back. Think a $20 T-shirt that might cost $30 in shipping and handling to recover."
"Analysts say the companies offering returnless refunds do it somewhat sporadically, typically reserving the option for low-cost objects or ones with limited resale value."
"Dalya Harel, 48, received a return-free refund recently after ordering a desk from Amazon that cost roughly $300... It was really nice for us to not have to make an extra trip up to the post office."
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