#refund-policy

#refund-policy

Steam updated refund policy, now counting playtime in Early Access towards refund eligibility, closing loophole allowing refunds after significant playtime. [ more ]

Early Access has evolved from a unique concept to a common practice, benefitting games like Baldur's Gate 3.

Valve has updated its refund policy on Steam, now counting playtime during Advanced Access towards the refund period, preventing abuses.

Steam refunds pose challenges for developers, especially smaller ones, as players can refund games within two hours, affecting game experiences and revenue. [ more ]

Air Canada held responsible for AI chatbot's advice in civil case

Ruling in favor of passenger seeking bereavement support from Air Canada [ more ]

Air Canada provided a partial refund to a passenger due to misinformation from the chatbot.

Air Canada argued that the responsibility for the chatbot's misleading information lies with the chatbot as a separate legal entity. [ more ]