The new regulations will require airlines to automatically issue cash refunds promptly when flights are canceled or significantly delayed, improving passenger rights and clarity.
Prior to these measures, each airline set its own rules regarding refunds, leading to confusion among travelers about their rights when flights changed.
Travelers will receive automatic refunds for cancellations or significant changes such as delays over 3 hours domestically and 6 hours internationally.
Refunds will also apply for delayed baggage returns beyond specified hours and for extra services not rendered, enhancing consumer protections.
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