The evolution of content moderation began slowly, gaining speed as social media's influence grew. It became increasingly clear that something had to be done when Facebook, Twitter, and YouTube played key roles in the Arab Spring, a series of protests in the Arab world in response to government corruption, in the 2010s.
Behind the scenes, the people who moderated the content reported horrible working conditions. This lack of care for moderators has raised significant concerns about their mental health and the ethics of content moderation practices.
Under President-elect Donald Trump's administration, this debate will likely intensify until the politicization of content moderation reaches a fever pitch. Questions of ownership and rules in social media will become more contentious.
Misinformation and disinformation plagued the U.S. presidential election between Hillary Clinton and Trump. Facebook launched a fact-checking program that was too late to address the rampant spread of false information.
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