A 90-year-old man with dementia was threatened with bailiffs after his wife tried to cancel a mobile phone contract that he can no longer use.Vodafone refused to close Frederick Brown's* account because he could not remember his security passwords, and the company told his wife it might take enforcement action if she cancelled the direct debit.
#people #back #years #information #individuals #spokesperson #flexibility #privacy-policy #vulnerable-people #top-stories
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