Finance of America (FOA) has appointed Brian Conneen as its new Chief Information Officer and Karime Benaissa as Chief Customer Officer to spearhead digital transformation. Conneen brings extensive fintech experience, previously leading Best Egg and working at Oracle, focusing on scalable tech solutions to enhance home equity access. Benaissa, with a robust background in digital roles at leading firms, will improve customer interactions and address barriers in reverse mortgages. These appointments are pivotal for FOA in evolving its service offerings against challenges in the reverse mortgage sector.
Brian Conneen's appointment as CIO emphasizes his fintech expertise, aiming for modern solutions in home equity while supporting a seamless digital experience for homeowners.
Karime Benaissa will lead FOA's digital transformation, focusing on enhancing customer experience and integrating modern technology for better accessibility in reverse mortgage markets.
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