The transition from dropshipping to telehealth is being observed by entrepreneurs who are facing competition and high customer acquisition costs in e-commerce. While dropshipping allows an easy entry point for businesses, it poses challenges with customer retention and profit margins. The authors experienced these challenges firsthand but discovered telehealth's potential, especially in the direct-to-consumer market projected to exceed $200 billion. Telehealth not only allows businesses to efficiently cater to consumer needs but also ensures better customer loyalty and financial stability, distinguishing it from traditional e-commerce models.
The biggest headache with dropshipping and traditional e-commerce is retention. Telehealth has built-in recurring revenue, allowing for sustained customer relationships and better profit margins.
Telehealth lets entrepreneurs create digital-first, scalable brands that meet modern consumer demands, with significantly higher retention and built-in regulatory moats that keep the competition at bay.
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