#customer-retention

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E-Commerce
fromTheregister
5 days ago

Uber wants to send custom ads to customers as they ride

Uber aims to enhance customer engagement by offering hyper-personalized offers across its rideshare and delivery platforms.
#saas
more#saas
fromTelecompetitor
2 weeks ago

Comcast's Xfinity Launches Site to Buy, Manage Streaming Options

Comcast Xfinity launched the StreamStore website to help customers search, buy, and manage streaming services and content.
fromEntrepreneur
2 weeks ago

Dr. Drew and Kim Perell Advise a Founder on How to Fix Her Customer Retention Problem | Entrepreneur

"We make really effective products that help couples get pregnant. Sometimes we get them pregnant too fast, which is great for being a human and for helping people. But not so great for business."
E-Commerce
E-Commerce
fromHubspot
3 weeks ago

7 best CRMs for pest control companies in 2025

CRMs are essential for pest control companies to manage operations effectively and improve customer retention.
fromEntrepreneur
3 weeks ago

Why Top Brands Use Push Notifications to Boost Engagement | Entrepreneur

Mobile push notifications significantly enhance app engagement and user retention.
fromwww.housingwire.com
4 weeks ago

Guild loan officers weigh Bayview deal's impact on refi strategy

Guild's customer-for-life strategy emphasizes retaining the retail LO as the primary contact for borrowers throughout the entire relationship—from origination to loan servicing.
E-Commerce
fromBusiness Matters
4 weeks ago

How Casino Platforms Use UX to Drive Player Retention

User experience is critical for online casino platforms to attract and retain customers through personalized and engaging gaming experiences.
E-Commerce
fromeLearning Industry
1 month ago

Review Software Listings That Drive Results: Why Niche Directories Still Matter In B2B Marketing

A customer review strategy is essential for improving online reputation and attracting leads.
fromMarTech
1 month ago

Why closing the feedback loop drives better CX outcomes | MarTech

Closing the loop on customer feedback is essential for retaining customers and improving brand perception.
E-Commerce
fromArs Technica
1 month ago

Stung by customer losses, Comcast says all its new plans have unlimited data

Comcast is introducing nationwide Internet plans without data caps to retain broadband customers.
fromSfgate
1 month ago

6 Video Marketing Strategies to Increase Customer Retention

Customer retention requires proactive strategies, not just reactive measures.
Video marketing effectively enhances customer loyalty by creating emotional connections.
Remodel
fromwww.housingwire.com
1 month ago

PHH Mortgage expands partnership with Blend Labs

Homeowners explore refinancing and equity options amidst elevated mortgage rates.
Rapid Home Lending suite enhances automation and customer loyalty for lenders.
Speed and personalized service are crucial for lenders in a competitive market.
fromForbes
2 months ago

How To Overcome E-Commerce Marketing Pain Points: 19 Expert Solutions

E-commerce brands face unique marketing challenges that require innovative strategies to navigate acquisition costs, attribution issues, market saturation, and a complex digital landscape.
Marketing tech
Media industry
fromwww.mercurynews.com
2 months ago

Disney+ expands subscriber perks, including movie premieres

Disney+ and Hulu are expanding subscriber perks to enhance customer retention.
Disney+ aims to boost loyalty through exclusive offers and contests for subscribers.
Marketing tech
fromMarTech
2 months ago

Nearly two-thirds of businesses say email deliverability is hurting revenue | MarTech

Businesses spend heavily on email marketing but struggle with inbox placement, costing them revenue.
Spam filtering is the top barrier affecting email marketing effectiveness for many companies.
fromBusiness Matters
2 months ago

What UK Entrepreneurs Can Learn from the Rise of Non-GamStop Casinos

Non-GamStop casinos recognized that some UK players had sought alternatives to GamStop-regulated sites due to exclusion policies or simply seeking something different in terms of gaming experiences.
European startups
Marketing
fromFast Company
2 months ago

When "good enough" costs too much

Customer retention is essential for sustainable growth and profitability, contrary to the perception of merely keeping customers.
fromPractical Ecommerce
2 months ago

9 Books to Transform Customer Experience

Exceptional shopping experiences are key to customer retention.
Nine recommended books provide insights for enhancing customer service.
AI and ethics are important in customer service improvements.
fromMarTech
3 months ago

5 drivers of full-funnel growth with CRM and CDP data | MarTech

Deeper integration between marketing platforms and customer data systems is essential for optimizing customer acquisition and long-term value.
Marketing tech
fromPractical Ecommerce
3 months ago

Why Your Loyalty Program Isn't Working

Loyalty programs must leverage psychological insights and behavioral science to foster deeper customer retention.
Effective segmentation in loyalty programs should focus on customer motivation rather than just purchase behavior.
fromMiami Herald
3 months ago

Spectrum is facing the consequences of price increases

Spectrum suffered a 1.8% internet revenue rise, but lost 60,000 customers in Q1 2025, highlighting significant challenges despite recent promotional efforts.
Tech industry
Mobile UX
fromLogRocket Blog
4 months ago

Post-churn UX could be your silent growth lever: Here's how - LogRocket Blog

Winning back churned customers can lead to significant ROI.
A two-step process involves incentivizing return and ensuring re-engagement.
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