#customer-retention

#customer-retention

ICE's Servicing Digital enhances servicers' ability to retain customers by providing self-service tools for managing mortgages and exploring equity opportunities.

Restaurants in Manhattan's congestion pricing zone are offering $9 discounts to attract customers affected by the new toll.

Product education helps users achieve their goals efficiently by providing necessary knowledge and support.

ChatGPT revolutionizes customer service by improving efficiency and interactions, addressing high demand and discontent from customers.

YouTube TV's recent price hike is prompting subscribers to threaten cancellation in hopes of receiving discounts.

Broadcom is now focusing on serving the top 500 VMware customers instead of 2,000 due to concerns over customer migrations.

The Trade Desk's solid earnings report was overshadowed by high valuation concerns, leading to a drop in stock price.

Retaining new customers is crucial for brands amid predicted decreases in discretionary spending during the holiday season.

HackerNoon is scaling its tech blogging network by leveraging AI and partnerships.

Open banking will revolutionize saving and investment strategies worldwide.

Retention hacks can significantly increase profitability for businesses.

Starbucks needs clear and attractive promotions to regain customer loyalty.

Confusing terms and fine print hinder customer interest in current offers.

Cognition24 will explore how learning technologies drive product adoption, revenue growth, and customer retention during its annual event on October 16, 2024.

High rollers should prioritize casinos with robust bonus sections for existing customers, not just attractive welcome bonuses.

Churned raised €2.5M to enhance its AI platform for predicting and preventing subscription churn, aiding revenue growth and customer retention.

Customer onboarding is essential for trust and long-term relationships in banking.

Inefficient onboarding processes significantly deter potential customers and cause revenue losses.

Digital onboarding enhances customer engagement and streamlines the onboarding experience.

Brand loyalty is increasingly one-sided, with customers often feeling their loyalty is not reciprocated by the brands they support.

The Trade Desk reports strong Q2 results and upbeat Q3 guidance, with revenue exceeding expectations and high customer retention rates.

Retailers are struggling to identify a large percentage of their site visitors, impacting repeat purchase rates.

Identifying visitors leads to higher repeat purchase rates, but many retailers are only successful in recognizing a small percentage of their customers.

Responding to product misuse and marginal corner cases among long-tail users can drive customer retention and product growth.

Customers expect self-service solutions in the internet era, with 83% of Gen Z and millennial customers likely to abandon unresolved issues. Hypercare is proactive, change-driven customer support after significant business changes.

Understanding what matters most to customers is crucial for attracting and retaining them.

Customer loyalty programs are essential for retaining customers and inspiring repeat purchases.

New features in PMax beta for high-value customer acquisition and customer retention. Detailed demographics, budget pacing insights, IP exclusions, and Final URL expansion now available for advertisers.

28% of Shein customers also shopped at TikTok Shop, with Nike being a favorite athleisure brand.

Over 81% of TikTok Shop sales in February came from existing customers, indicating high retention rates.

Marketers in mortgage and real estate play a crucial role in lead generation and retention in challenging market cycles.

HousingWire's Marketing Leaders award recognizes executives driving innovative, data-driven, and customer-centric marketing strategies.

Cancellation emails can help change a churned subscriber into a retained customer by showing understanding and value.

Even if a cancellation email doesn't immediately win back a customer, it can leave a positive impact and potentially create future opportunities.