How to keep your marketing automation campaigns from ruining your week | MarTech
Briefly

Personalizing an email can increase its effectiveness, so when you discover that you have first names in your email database, you change your subject line or salutation to include it.
Create a requirements document for new data. Include the logic of your personalization campaign in that document. If people follow procedure (good luck on that), the errors will be caught and corrected before they go live.
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