How Brands Build Genuine Customer Intimacy (2024) - Shopify
Briefly

"Companies that excel in customer intimacy combine detailed customer knowledge with operational flexibility so they can respond quickly to almost any need, from customizing a product to fulfilling special requests."
"Demonstrating deep knowledge of your customers and meeting their needs can set your business apart."
"Hosting virtual or in-person events allows customers to meet and interact with each other, as well as company team members and brand ambassadors."
"Effective customer intimacy strategies are vital for ecommerce companies vying for the attention of shoppers with endless options at their fingertips."
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