"healthcare providers that implemented changes focused on improving the consumer experience-including through marketing efforts-saw their revenue increase by up to 20 percent over five years."
"Using patient platforms that make it easy for patients to quickly reach their doctors, book and manage appointments, and ask questions not only provides better access but also improves marketing attribution for the office."
"Patient communications don't start or end with onboarding, it also includes end-to-end digital marketing such as website development, social media and emails with content that should ease complexities and help deliver an easy-to-use experience."
"When patient experience is a core marketing responsibility, the patient-first mindset elevates patient empowerment, driving new patient volume and growth for healthcare providers."
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