A question of trust at the heart of retail's 'content to commerce' strategy
Briefly

Retailers are now in the unique position to act as trusted advisors, not just through the products they sell but the stories they tell,
Cashmore argues, 'There's a delicate balance to be maintained. Retailers have built their reputation on being reliable sources for products. As they transition into content creators, they must ensure that the authenticity and value underpinning their original consumer trust are...'
Read at The Drum
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