Emerging third-party online platforms have complicated reservation management for popular restaurants by allowing individuals to buy and sell hard-to-get reservations. Examples like Appointment Trader enable users to auction these tables, resulting in inflated prices that can reach thousands of dollars. This practice diminishes a restaurant's control over its reservations, leading to empty tables and heightened customer expectations. Actions have been taken in Louisiana to combat this issue, leading to new legislation designed to prevent the unauthorized resale of restaurant reservations, ensuring operators maintain control over their bookings.
The rise of third-party online platforms like Appointment Trader has created difficulties for restaurants by allowing individuals to auction table reservations for substantial profits, often without the restaurants' consent.
Restaurants like Commander's Palace experience complications as reservation trading apps can leave them with empty tables if their listings don’t find buyers, ultimately shifting risk away from customers.
During significant events, such as the Super Bowl, reservations at popular dining spots can be sold for exorbitant prices, inflating customer expectations and altering their perception of a restaurant's value.
Legislation has been enacted in Louisiana to prohibit the resale of restaurant reservations without consent from the restaurants themselves, addressing concerns raised by the restaurant industry.
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